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F. A. Q.
(Frequently Asked Questions & Answers)

Q: How can I pay for my purchases?

A: Please visit the section on How to Order, for an explanation of ways that we can receive payment and orders. We accept all major credit cards and all new products come with a 60 day money-back guarantee!

Q: What are your Sales Terms & Product Guarantee?

A: Click here to read our Terms & Guarantee policy.

Q: I need to return a product that I have purchased in the last 60 days. What do I do?

A: Please call Cyndy, Customer Service Manager at 1-800-946-7804 or
316-942-1111 or click here go to our Product Refund Form.

Q: I am just starting out in Network Marketing what products do you recommend.

A: There are several really great programs to help you get your MLM business up and running. Check out Randy Gage's audio program "How to Make At Least $100,000 A Year in Network Marketing." We also recommend Randy Gage's book "How to Build a Multi-Level Money Machine". All of these resources are designed with the beginning MLM'er in mind.

Q: How do I subscribe to the E-Zine? And how often do I receive the FREE E-Zine?

A: The E-Zine is sent out bi-monthly. Click here to Subscribe or Unsubscribe. It is a double "OPT-IN ONLY" list. This means you will get a confirmation email in your inbox and you must select REPLY to confirm your subscription or to be removed from the list. This happens automatically and we never rent, trade or SPAM our list of subscribers.

Q: I am concerned that you will disclose my name and email address to parties that I do not wish to receive communications from.

A: We have a strict NO SPAM policy and we respect your privacy and recognizes your right to protection of all personal information you share with us, including your name, address, e-mail address, and telephone number.Click here to read our full privacy policy.

Q: I am getting shopping cart errors - What do I do?

A: It could be your internet firewall, settings, or high volume traffic on the site, so please try again in a couple of minutes or call us at 1-800-432-4243 or (316) 942-1111.

Q: I am having trouble loading the site with Netscape - What should I do?

A: Go to www.Netscape.com and get the newest browser and also install it with the plugin for SunJava.

Q: What is the difference between VHS-NTSC and PAL video formats?

A: VHS-NTSC video format is used mostly in the United States, other countries in North America, Japan and Taiwan. PAL video format is used across most of Europe, Australia and New Zealand.

If you need further assistance please visit the Contact Us form or call
1-800-946-7804 or (316) 942-1111.

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